Delete your NurtureLog account and data
- App
- NurtureLog
- Developer
- PhomoTech
- App IDs
- Android: com.nurturelog.app · iOS: com.coroutinelab.nurturelog
- Company
- CoroutineLab
This page explains how to delete your account in NurtureLog, the baby tracker app by PhomoTech, and what happens to your data when you do.
How to delete your account
In the app (fastest):
- Open NurtureLog and sign in.
- Go to Settings → Privacy and data.
- Tap Delete account and all data and confirm.
This deletes your account and all the synced household data you own.
By email: if you can’t use the app, email nurturelog@coroutinelab.com from the email address on your account, with the subject “Delete my account”. We will delete your account and data within 30 days.
What is deleted
- Your account: email address or sign-in ID, name, country and role in the household.
- The baby details and logs synced to Google Firebase for households you own.
- Push notification tokens for your devices.
How long it takes
Your data is removed from our live systems within 30 days of deletion, and from our backups within 90 days.
Data kept only on your phone
If you use NurtureLog without an account, your data stays on your phone and we never receive it. Remove it by deleting the app, or under Settings → Privacy and data. On iPhone, copies may remain in your own iCloud or computer backups, which Apple manages.
Analytics
Usage analytics are sent only if you turned on “Share usage”. These events are linked to a random account ID, not to your name, and never contain the content of your logs.
Delete some data without deleting your account
To keep your account but remove data, go to Settings → Privacy and data. There you can download your data or delete it.
Subscriptions
Deleting your account does not cancel a NurtureLog Plus subscription. Cancel it in your App Store or Google Play subscription settings.
More information
See our privacy policy for full details, or email nurturelog@coroutinelab.com.